How do I report online scam or bank fraud in Pakistan?

Call your bank immediately to block accounts/cards, then register a cybercrime complaint with the National Cyber Crime Investigation Agency (NCCIA) via helpline 1799 or complaint.nccia.gov.pk.

What is the official NCCIA Cyber Crime Helpline in Pakistan?

The official helpline for cybercrime, financial fraud, and online harassment reporting in Pakistan is NCCIA 1799.

Pakistan's Cyber Safety Platform

Stay safe from scams, fraud, and cyber threats with trusted guides, practical security tools, and official reporting resources designed for Pakistan.

Learn & Stay Safe Report a Scam

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Emergency Response Center

Immediate actions to take if you suspect financial fraud or account compromise.

Bank & Wallet Fraud

Call your bank helpline immediately to block your card or hold transactions.
Call 3737 (Easypaisa) or 4444 (JazzCash) for mobile wallet issues.
Save transaction receipts and reference numbers for official complaints.

View Guide

WhatsApp Account Hijack

Re-install WhatsApp on your phone and enter your mobile number.
Request the 6-digit verification code via SMS to log out the unauthorized device.
Turn on 2-Step Verification in WhatsApp Settings once recovered.

View Guide

Fake Calls & OTP Theft

Hang up immediately. Bank staff will never ask for your OTP or PIN.
Do not dial secret MMI codes (such as *21*) sent via SMS or phone call.
Forward fraudulent phone numbers via SMS to PTA shortcode 9000.

View Guide

Common Scams in Pakistan

Overview of frequent online fraud methods and how to spot them.

Easypaisa & JazzCash Fake Receipts

Fraudsters present edited payment screenshots or fake SMS alerts claiming money was sent. Always check your actual mobile wallet balance before handing over items.

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Fake Bank Representative Calls

Callers claiming to be from bank security ask for account numbers, ATM PINs, or SMS codes. Banks never ask for secret PINs over the phone.

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WhatsApp Verification Code Theft

Scammers ask for a 6-digit code sent to your SMS under the excuse of a wrong transfer or group invite. Never share WhatsApp verification codes.

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AI Voice & Video Cloning

Synthetic audio or video of family members claiming an urgent emergency or money request. Always call your relative directly on their mobile number to confirm.

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Quick Access & Interactive Tools

Simple browser-based utilities that process data directly on your device.

Password Generator

Create or check strong passwords.

Open Guard

Security Check

Check your basic online security.

Start Check

Report Builder

Prepare a cybercrime report.

Prepare Report

Frequently Asked Questions

Common questions about cyber safety and reporting online fraud in Pakistan.

What is SafePK?

SafePK is an independent cybersecurity awareness project that helps people in Pakistan learn about online scams, improve digital safety, and find official reporting resources.

How do I report an online scam or financial fraud in Pakistan?

Report financial fraud immediately to your bank or mobile wallet helpline (3737 for Easypaisa, 4444 for JazzCash). For formal cybercrime investigations, file a complaint with the National Cyber Crime Investigation Agency (NCCIA) via helpline 1799 or the official portal at complaint.nccia.gov.pk.

Is my personal data stored or tracked when using SafePK tools?

No. All safety tools on SafePK run 100% locally in your web browser. Nothing is uploaded to any server or saved in any remote database.

What should I do if my WhatsApp account is hijacked?

Re-install WhatsApp on your phone, enter your mobile number, and request a new SMS verification code. Entering the code logs out the unauthorized device immediately. Turn on 2-Step Verification in WhatsApp Settings once recovered.