Our Help Center
Need guidance about online scams, phishing, hacked accounts, privacy, or cybersecurity? SafePK provides educational assistance, practical security recommendations, and trusted resources to help you make informed decisions and stay safer online.
Before You Contact SafePK
SafePK provides educational guidance only. We never request passwords, OTP codes, recovery codes, banking PINs, CNIC photos, or other confidential information.
If you are experiencing financial fraud or an active cybercrime, immediately contact your bank and the appropriate government authorities before reaching out to SafePK.
Account Security Guidance
Learn practical ways to improve the security of your email, social media accounts, messaging apps, and online services using recommended security practices.
- Enable Two-Factor Authentication (2FA)
- Improve password security
- Recognize suspicious login activity
- Follow official account recovery guidance
Cyber Incident Guidance
If you have experienced an online scam or cyber incident, we can help you understand the reporting process and prepare useful information before contacting official authorities.
- Evidence collection guidance
- Reporting procedure overview
- Complaint preparation tips
- Official reporting resources
Scam Awareness
Receive educational guidance to help identify common online scams, phishing attempts, fake websites, suspicious messages, and social engineering techniques.
- Phishing awareness
- Fake website identification
- Suspicious message guidance
- Online safety recommendations
Our expert digital safety advocates check communications regularly to give citizens secure, rapid responses.